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(CS) System Administrator Level 1 (TS/SCI w/FS Poly)
Annapolis Junction, MD · Information TechnologyPOSITION: Systems Administrator - Level 1
LOCATION: Annapolis Junction/Fort Meade, MD 20701
REQUIRED CLEARANCE: TS/SCI with FULL SCOPE POLYGRAPH (must have prior to applying)
Position Summary:
Provide support for the design, planning, implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network device, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to Agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Windows and Linux operating systems and installs/loads; loads, maintains and troubleshoots system software; maintains integrity of systems and configures network components. Implements operating system enhancements to improve reliability and performance.
RESPONSIBILITIES:
THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!
The Kenjya-Trusant Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodations, please contact our Human Resources Department at (410) 740-4045.
LOCATION: Annapolis Junction/Fort Meade, MD 20701
REQUIRED CLEARANCE: TS/SCI with FULL SCOPE POLYGRAPH (must have prior to applying)
Position Summary:
Provide support for the design, planning, implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network device, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to Agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Windows and Linux operating systems and installs/loads; loads, maintains and troubleshoots system software; maintains integrity of systems and configures network components. Implements operating system enhancements to improve reliability and performance.
RESPONSIBILITIES:
- Provides support for implementation, troubleshooting and maintenance of IT systems
- Manages the daily activities of configuration and operation of IT systems
- Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning
QUALIFICATIONS:
- Five (5) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- In lieu of a Bachelor's degree, an additional five (5) years of system administration experience may be substituted for the degree, coming to a total of ten (10) years of overall SA experience
THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!
The Kenjya-Trusant Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodations, please contact our Human Resources Department at (410) 740-4045.