POSITION: System Administrator Level 2 (Training Center/Lab Support) LOCATION: Annapolis Junction, MD 20701 REQUIRED CLEARANCE: TS/SCI with FS Poly – No CCA Allowed
The Kenjya-Trusant Group is seeking a full-time System Administrator Level 2 (Training Center/Lab Support) position. As a Training Center / Lab Support System Administratoron our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.
Active TS/SCI w/FS Poly required.
Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, and providing support for implementation, troubleshooting and maintenance of IT systems.
Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
Experience installing and maintaining computers, including tablets, laptops, or desktops.
Experience providing assistance to users in accessing IT systems.
Experience providing support for the dispatch system and remaining involved in the resolution process.
Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.
Experience with: Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.
INDIVIDUAL CAPABILITIES/EXPERIENCE REQUIRED:
Bachelor’s degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 10 years of systems admin experience.
A high school diploma or GED plus 14 years of systems admin experience would also be acceptable.
Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!