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(SF) Dataflow Sustainment Engineer Level 1 (TS/SCI w/ Poly)

Annapolis Junction, MD · Information Technology

Clearance Required: TS/SCI with Poly


The Kenjya-Trusant Group, LLC (KTG) is seeking a Dataflow Sustainment Engineer - Level 1 (DSE1) to provide Cross Domain Service Solutions support to over 40 system domains at the unclassified, secret, and top secret levels. 

 

Duties, Responsibilities, and Tasks:

 

  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manage IT system infrastructure and any processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
  • Provide problem identification, diagnosis and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the system and hardware problems and remains involved in the resolution process.
  • Ensure every call, email, and chat message from customers get entered as a ticket or added to a ticket.
  • Run through scripted responses to known problems out of the knowledge base.
  • Perform analysis and troubleshooting prior to escalation.
  • Document all changes to systems.
  • Assist with filling our Data Center Approval Requests.
  • Start stop NiFi Processes.
  • System hardware component replacement (ram, HDD, SSD).
  • Close or escalate tickets.

Qualifications:

  • Citizenship      Due to the nature of this position and the information employees will be required to access, U.S. Citizenship is required.
  • Clearance        TS/SCI with Polygraph.
  • Certification    DoD 8570 Compliance IAM Level 1 is required.
  • Education        Bachelor’s degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years experience.
  • Experience      
    • One (1) year of Linux and one (1) year of NiFi experience is desired.
    • Five (5) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.

 


THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!

Kenjya-Trusant Group (KTG) is an Equal Opportunity/Affirmative Action Employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive, and respectful work culture that values all.
 

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