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Dataflow Sustainment Engineer - Level 1 (TS/SCI, FS Poly)

Annapolis Junction/Fort Meade, Maryland
The Kenjya-Trusant Group is seeking a Dataflow Sustainment Engineer - Level 1 to provide Cross Domain Service Solutions support to over 40 system domains at the unclassified, secret, and top secret levels. 

THIS POSITION IS CONTINGENT UPON CONTRACT AWARD

SECURITY REQUIREMENT: TS/SCI Full Scope Poly

JOB DESCRIPTION:
  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
  • Provides problem identification, diagnosis and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the system and hardware problems and remains involved in the resolution process.

DEMONSTRATED SKILLS: 
  • Ensure every call, email, and chat message from customers get entered as a ticket or added to a ticket.
  • Run through scripted responses to known problems out of the knowledge base
  • Perform analysis and troubleshooting prior to escalation
  • Document all changes to systems
  • Assist with filling our Data Center Approval Requests
  • Start stop NiFi Processes
  • System hardware component replacement (ram, HDD, SSD)
  • Close or escalate tickets
QUALIFICATIONS:
  • Five (5) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Bachelor’s degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years experience. 
  • DoD 8570 Compliance IAM Level 1 is required. 
  • One (1) year of Linux and one (1) year of NiFi experience is desired.

THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!
 

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