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(SF) System Administrator Level 0 (TS/SCI w/ Poly)

Annapolis Junction, MD · Information Technology

Clearance Required: TS/SCI with Poly


The Kenjya-Trusant Group, LLC is seeking a System Administrator Level 0 to provide Cross Domain Service Solutions to over 40 system domains at the unclassified, secret, and top secret levels. 

 

Duties, Responsibilities, and Tasks:

  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manage IT system infrastructure and any processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.

Qualifications:

  • Citizenship   Due to the nature of this position and the information employees will be required to access, U.S. Citizenship is required.
  • Clearance     TS/SCI with Polygraph
  • Experience    No demonstrated experience is required.
  • Education
    • Bachelor’s degree in a technical discipline from an accredited college or university is required.
    • Five (5) years of SA experience may be substituted for a bachelor’s degree.


THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!

Kenjya-Trusant Group (KTG) is an Equal Opportunity/Affirmative Action Employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive and respectful work culture that values all.

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