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Facilities and Visitor Services Specialist (AV Support)

Washington, D.C. · Administrative
Job Description:
Kenjya-Trusant is seeking a candidate to fill the role of Facilities and Visitor Services Specialist to provide services to support  the National Museum of American Diplomacy, Office of Policy, Planning, and Resources, Under Secretary for Public Diplomacy and Public Affairs at the United States Department of State.  The primary objective is to provide contractor services and deliverables through performance as they relate to the organization’s mission.

Clearance Requirement - Public Trust (MRPT)

Duties, Tasks and Responsibilities:
  • Maintain excellent working relationships with stakeholders at the State Department, particularly in the Bureau of Diplomatic Security and Bureau of Administration
  • Assure that programs in the National Museum of American Diplomacy facility run smoothly in terms of room setup and AV
  • Perform some physical work such as setting up furniture and stages for events
  • Participate in walk-throughs of the National Museum of American Diplomacy facility to help plan furniture and stage configurations and AV needs
  • Run AV during events such as panel discussions, speeches, and films
  • Liaise with the State Department’s Bureau of Administration and Bureau of Diplomatic Security to secure building services for National Museum of American Diplomacy events
  • Meet and escort vendors that need access to the National Museum of American Diplomacy facility
  • Track large and small maintenance issues in the National Museum of American Diplomacy facility, and liaise with the Bureau of Administration on these maintenance issues 
  • Working closely with museum staff, perform inspections of National Museum of American Diplomacy exhibits, noting maintenance issues and doing simple repairs and cleaning tasks
  • Other related duties as assigned

Required Skills and  Experience:
  • High School or GED, Associate’s degree preferred
  • 1-2 years of work experience in logistics, event support, facilities
  • Ability to be available for occasional evening functions
  • Experience with events for the general public
  • Experience in configuring and running AV equipment
  • Strong verbal and written communication skills
  • Organizational and time management skills
  • Experience in project management and multitasking
  • Self-starter and team player
  • Detail and deadline oriented
  • Strong interpersonal skills
  • Strong technology skills

THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!
The Kenjya-Trusant Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodations, please contact our Human Resources Department at (410) 740-4045.

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