The Knowledge Management Office has a need for technical and procedural expertise to establish and sustain a knowledge base of critical intellectual capital. This requires the ability to consult with, guide, and devise an interactive means for the enterprise to capture, prioritize, retain, and transfer subject matter expertise. Applying a set of template procedures to a vast array of business scenarios and extracting key nuggets of information and making the information interactively accessible and usable for a large enterprise to improve efficiencies, reduce mistakes and increase productivity.
In tight cooperation with knowledge tenets and knowledge principles provide technical support to the effort to manage its information capital. It will involve meeting with customer, engage customers on their processes, and interpreting their needs which that the KMO can support and organize the overall enterprise effort by leveraging existing capabilities and marrying those with new and effective technology avenues including but not limited to SharePoint, social media outlets, cross platform search, and others.